Discount Cabinets of Idaho in Nampa, ID Closed now

Reviews about Discount Cabinets of Idaho

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  June 09, 2020, by L Silva
  Do not do business with these people! They are unprofessional and unethical. Try to get a copy of their guarantee. I asked John and he said we don't have that; you get a year. A year of what? One example was on two end cabinets there were staple holes showing. When I mentioned it John said oh we don't do that. So a year of what -cabinets with holes in them? After a while, pushing the defect problem,  they did come and fix them. Additionally, they claim to have done over 4,000 kitchens. They never came to my house and did measurements. This resulted in my sink being off center and my other cabinets are not hung evenly. Denise stated that they are a retail business which is the reason they wanted 100% payment before the job was done. True the cabinet purchase is a retail purchase however the installation is not when you are doing construction you do not pay in full until you are satisfied with the installation. I made an agreement with John at first, and then I have in writing concurrence with Denise that I paid 75% of the installation cost which I did. Then out of the blue Denise threatened to sue me and place a lien on my property because I had not paid them in full. This went back on their word that I have in writing. The cabinets are of good quality but the service provided by these people is not. When they were selling me they stated what a perfectionist the installer was. He was rude and left a huge mess that covered my entire back deck and blue all over the yard. He said they were going to recycle it but then when I asked John about it he said oh the customer cleans that up.  What a joke! At one point there was a problem with the cabinets and their installer Brent told my contractor to pound on the cabinets with a hammer to fix it. Really!? I'm stuck with  cabinets that are not  correctly aligned and one that just creeps open . Overall I cannot recommend these people to anyone. Again unprofessional unethical.
• ★ ★ ★ ★ ★

  February 04, 2019, by James Spencer
  I've done several kitchens with these folks for my rentals, and now we decided to do our own personal kitchen, which turned out perfect. John is a straight shooter and Denise is a whiz at designing. This is a small business with big time results. Their cabinets are of the best quality and the prices are unbeatable. I highly recommend them if you are wanting to save money and have a beautiful kitchen or bathroom. You won't find better people or better quality for the price. Honest and fair, I will recommend them to anyone I meet who is remodeling or building.